Privacy is important.

 

Privacy Policy
Effective Date: January 1, 2025

At KD Valeting & Detailing, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following types of personal data:

  • Basic identifiers (e.g., name) for service bookings.
  • Contact details (e.g., email address, phone number) for appointment scheduling.
  • Vehicle details to provide our services.
  • Technical data (e.g., IP address, browser type) via cookies and similar technologies when using our website.

2. How We Use Your Information

We use personal data to:

  • Provide and manage our car valeting and detailing services.
  • Process payments and maintain transaction records.
  • Respond to inquiries and fulfil bookings.
  • Improve our website functionality and user experience.
  • Ensure compliance with legal obligations.

3. Legal Basis for Processing

We process personal data on the following legal bases:

  • Contractual necessity: To perform services you request.
  • Legitimate interests: To improve and manage our operations.
  • Legal compliance: To fulfill obligations under applicable laws and regulations.

4. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. Once no longer needed, your data will be securely deleted or anonymised.

5. Data Sharing

We do not sell or share personal data with third parties except:

  • When required by law or regulatory authorities.
  • With trusted service providers who process data on our behalf (e.g., payment processors).

6. Cookies and Tracking Technologies

Our website may use cookies to collect technical information and enhance user experience. You can control or disable cookies through your browser settings.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccuracies in your data.
  • Request erasure of your data in certain circumstances.
  • Restrict processing or object to how your data is used.
  • Data portability, where applicable.

8. Security Measures

We implement technical and organisational measures to safeguard your personal data from unauthorised access, loss, or misuse.

9. Updates to This Policy

We may revise this policy from time to time. The updated version will be posted on this page with the revised effective date.